UCOP IT Client Services offers a monthly “New Hire IT Orientation” session to help new UCOP employees get started with their workstation computer. Topics covered include Outlook email and Outlook calendar, Duo, Jabber phone, document storage, wireless networks, printing, and how to get help from the Service Desk. The class is offered the 1st Tuesday of every month at 9:30am-10:30am in Franklin 6114. Register at UC Learning Center.
Mobile Devices purchases and feature changes.
Submit changes to your directory information using IT Service Hub.
ITS provides information technology services for the University of California campuses and Office of the President, from corporate data systems to telecommunications to computer networks.
IT Service Desk is your single point of contact for IT questions, requests and incident reporting. Contact IT Service Desk via IT Service Hub, by email at ServiceDesk@ucop.edu or by phone at 510-987-0457. For after-hours emergencies (situations with broad impact, such as security or network problems), email Helpdesk@ucop.edu or call 510-987-0349.
Employees report incidents, make requests, check status, and provide feedback via this portal.
Laptops are loaned out to UCOP personnel on a first-come, first-served basis.
A free mailing list service to allow dissemination of a single message to a group of people.
UCOP employees may download and make use of Microsoft Office applications on up to 5 personal computing devices for free.
New Hire IT Orientation
UCOP IT Client Services offers a monthly “New Hire IT Orientation” session to help new UCOP employees get started with their workstation computer and other technology. The class is offered the 1st Tuesday of every month at 9:30am-10:30am in Franklin 6114. Register at UC Learning Center.
RMS maintains the Central Records Collection of the Office of the President, which consists primarily of correspondence and related materials such as reports, studies, agendas, and minutes.
Tool to securely send messages or files with sensitive information or to distribute large files
ITS Telecommunications Services engineers install or make changes to lines, softphones, and desk phones, as well as upgrade features. ITS also offers a selection of headsets for purchase for customers to use with either their softphone or desk phone.