This collection of tools and resources is intended to help employees orient themselves to the UCOP community and navigate their way through various procedures and services.

Key contacts:

  • Business Resource Center | Contact BRC
    The Business Resource Center is organized into teams dedicated to specific functional service areas: Travel & Entertainment; Purchase Orders & Payments; Compliance, Accounting, Audit, and Policy (CAAP); and Local Procurement.
  • IT Service Hub | Access IT Service Hub | Email ServiceDesk
    Employees report IT incidents, make requests, check status, and provide feedback via this portal. If there is an emergency, you should call (510) 987-0457 or even stop by the ServiceDesk bullpen at 1100 Broadway, Room 5202.
  • Security at Oakland-based office buildings
    If you have a security question or want to report a security issue, call the security desk in the Franklin Lobby at (510) 987-9790.
  • UCOP Human Resources | Contact UCOP HR
    UCOP HR Business Partners, assigned by department, provide guidance and support to all managers, supervisors and employees regarding all HR services.
  • Work Management Center | (510) 987-0600 | Email WMC
    The Work Management Center (WMC) is responsible for managing and facilitating daily operational needs for all UCOP employees, such as building access, ID badges, iVisitor, iRequest, parking access and office space.

We welcome any recommendations for revisions, additions or other improvements. Please send your ideas to Thuvan Le.