Information Technology Services
Departments may request to have Windows applications hosted in the UCOP Citrix cloud computing environment. Departmental personnel will be able to access the application from any location that has network access and using most, including non-Windows, devices.
Prior to being approved, applications are reviewed for security, licensing compliance, redundancy, hardware dependencies, suitability for the web, and other issues. Each hosted application must have an application owner defined. This owner is responsible for the overall management of the application, including license management, auditing user access, maintaining a valid support contract and managing technical support.
How to Order or Request Support
Use the IT Staff Services section of the Service Hub to request support, or call (510) 987-0457.
Availability of Service
24/7 except during planned outages.
All UCOP departments, including the UCPath Center. ITS also can host applications for campus departments. Users must have an existing UCOP AD account.
Costs vary depending on the complexity of the hosting arrangement and are finalized in discussion with the customer.
Please note, after logging on to Citrix MyCloud using your UCOP user name and password, you will be presented with multifactor authentication.