Workload Automation (Control-M) and Managed File Transfers (MFT/GoAnywhere)

Availability: UCOP and Systemwide

Service Description

Enterprise Shared Services (ESS), in conjunction with the Service Management and Automation Team, provides workload automation, batch scheduling and file transfer services in all supported environments (AWS, Unix, Linux, Windows, Mainframe, PeopleSoft, etc.).

How to Request Support

Go to the GOA - MFT / Control - M Workload Automation Request section of the Service Hub to order and/or request support, or call (510) 987-0363.

Availability of Service

New or Modify Job: M-F 8am-5pm

System Admin or User Access: 

  • New Access: M-F 8am-5pm
  • Password Resets and Troubleshooting: 24/7

System Configuration, Setup, Connectivity:

  • New Configuration: M-F 8am-5pm
  • Troubleshooting: 24/7

Adhoc Requests for today’s Active Job File:  24/7