Frequently asked questions


Attendee Cancellation Policy

Registration cancellation requests received on or before Oct. 20, 2023, will receive a full refund. To cancel your registration, log in to your registration record, and select Modify Registration.

No refunds will be available for cancellation requests received after Oct. 20, 2023.


COVID

For the duration of the Conference, we will be following local Orange County COVID protocols.


Parking

For overnight guests, a discounted self-parking rate of $18/day will be available with in-and-out privileges. Daily guests will enjoy the same discounted rate, without in-and-out privileges.


Flying

For those traveling by plane, the closest airport is John Wayne Airport, Orange County (SNA) in Santa Ana, CA.


Lodging                                           

The Conference is at the Hilton Orange County - Costa Mesa, CA. The Conference special rate is $185 per night plus taxes and fees. The rate is from Monday, November 6 to Friday, November 10, 2023.

You may cancel your reservation for no charge three days prior to arrival.


Luggage Storage

The Hilton's check-in time is 4 p.m. and their check-out time is 11 a.m.

On the first and final day of the Conference, rooms will be available for luggage storage, as we cannot permit luggage in the session rooms due to capacity limitations.

Please note that the luggage storage rooms will not be monitored, and the University of California and The Hilton are not responsible for any lost, damaged or stolen items. If you would prefer to store your luggage in a secure location, we encourage you to check your luggage in with The Hilton’s front desk.


Session Materials

Session materials will be provided electronically, in accordance with the UC’s Carbon Neutrality Initiative. Session materials will be posted to the mobile app as the presenters share them with us. Please note that not all sessions have accompanying materials.


Accessibility

The Conference is committed to ensuring access for all participants. If you need alternative formats or other reasonable accommodations, please include that information in your registration form or feel free to reach out to the OCSC Conference Team at: CampusSafety@ucop.edu.


Meals

Breakfast and lunch will be available to all attendees from 7:30 to 8:30 a.m. and 11:30 a.m. to 12:30 p.m. respectively during the conference. Additionally, there will be brief morning and afternoon hospitality breaks. A reception dinner is included on November 8, 2023.


Reimbursement

For questions about the reimbursement process please see our Reimbursement Guidelines and the G-28 Travel Regulations policy.


Event Cancellation Policy

In the event of an unforeseen, but mandatory event cancellation (ex: Force Majeure event), we will notify all attendees, speakers, and volunteers via the event email system, as well as clearly post throughout the website of the event cancellation and your impending refund.