Passwords

Please note that when you change your UCOP password, you must also change it on any mobile devices that access your UCOP email.

How to Change Your UCOP Password

Changing Your Password on a Desktop Computer: Click CTRL+ALT+DEL key combination. Choose "Change Password." Enter your old password and then enter your new password twice for validation.

Changing Your Password on a PC Laptop Computer Onsite at UCOP: While plugged into the UCOP wired network, click the CTRL+ALT+DEL key combination. Choose "Change Password." Enter your old password and then enter your new password twice for validation. During the day restart your laptop and ensure you can log in.

Changing Your Password on a PC Laptop Computer Offsite: It's best to change your password when you are in the office, but if you only work off site, follow these instructions. Log into your computer. Connect up to UCOP via the VPN. Click CTRL+ALT+DEL key combination. Choose "Change Password." Enter your old password and then enter your new password twice for validation.

Changing Your Password on a Mac System (Desktop or Laptop):

  1. Go to: https://sp.ucop.edu/Pages/ChangePassword.aspx
  2. Select Office of the President under choose your login provider and select submit.
  3. Login in with your current UCOP password.
  4. Enter in your old password and a new password. Click on Change password.
  5. Also if you use UCOP wireless, change your password in the Wireless settings for OPnet and Eduroam.

Changing Your Password on a Thin Client or non UCOP issued computer:

  1. Go to: https://sp.ucop.edu/Pages/ChangePassword.aspx
  2. Select Office of the President under choose your login provider and select submit.
  3. Login in with your current UCOP password.
  4. Enter in your old password and a new password. Click on Change password.

More Information About Passwords

Mobile Device (Smartphone, Tablet, etc): Any mobile device attached to your UCOP email will also need to have the account password changed so the connection is reestablished after your AD password is reset on your workstation (desktop or laptop). Go to the account settings on that device and change the password on the UCOP account.

Wireless Network: Both OPNet and Eduroam wireless networks use your AD credentials to access the service. When there is an AD password change the credentials need to be re-validated. Any devices where you have connected to these networks need to be re-established using the new password.

Jabber: All versions of Jabber (Windows, Mac, iOS and Android) use your AD credentials to login to your phone and voicemail accounts. When there is an AD password change you must also update your Jabber login password and your Jabber voicemail password (found in Jabber Options->Accounts or Settings->Accounts and not to be confused with your voice mailbox PIN).

UCOP Password Standards

  1. Passwords must contain a minimum of 8 characters.
  2. Password characters must be from at least three (3) of the following categories:
    • English uppercase letters (A - Z)
    • English lowercase letters (a - z)
    • Base 10 digits (0 - 9)
    • Non-alphanumeric (!, @, #, $, %, ^, &, *, (, ), -, +, <, >, ?
  3. The passwords must be complex and not easily guessable or obtainable.
    • Do not use simple words. e.g. "password," "welcome," or "hello"
    • Do not include three or more consecutive characters from your user name
  4. Passwords must be changed every 180 calendar days. You cannot change your password to any of the past 10 passwords you used.
  5. Once your password is changed, you will not be able to change it again for 5 days. If you want to change it within that period of time you must contact the IT Service Desk.