Mission, vision and values


In partnership with the UC community, we deliver innovative and effective operations to advance the University’s mission.


We will achieve a level of operational excellence equivalent to UC’s world-class teaching and research enterprise.

We will achieve quality, innovation and service excellence. Our support of the UC mission will be rigorous and data-driven. Our services will create consistent, frictionless experiences and model best practices for campus leaders, the Board of Regents, the Office of the President, UC employees, retirees, patients and students. Continuously applying leading and innovative practices, our UC community will be safe and feel safe as they work, learn and live at our UC locations. We will lead the University’s highest priorities, accelerating progress by delivering strategic advice, building and utilizing leading technology, adopting best practices, and implementing effective, equitable policies. We will be recognized as an employer of choice. We will cultivate a culture where our employees will be engaged, find purpose in their work, feel that their contributions are valued and that they belong in UC Operations.


These core values are the principles that guide our actions to deliver the University of California’s mission of teaching, research, and public service.


We are responsive to the public and our stakeholders' needs, follow through on our commitments, and take ownership for our decisions and actions.


We believe collective insight and action produces greater results than that of any individual or organization.  We facilitate the exchange of information, expertise, and skills to optimize resources and generate the highest quality outcomes.  We foster teamwork and, where appropriate, systemness.


We value the diverse perspective and identities of our workforce and are intentional in developing a culture of inclusion and belonging for all. We strive towards becoming an anti-racist organization that dismantles systemic discrimination. We center the needs and experiences of our workforce most impacted by historical injustices in our practice and policy, so all have the opportunity to thrive.


We adhere to the highest standards of professionalism, quality, and expertise. We lead our respective disciplines and foster a system that delivers superior outcomes.


By establishing an environment which supports creative and diverse thinking, we consistently evaluate perspectives, re-define problems, and seek opportunities to identify, test, and implement new solutions that produce desired outcomes. We accept risk taking as an opportunity to learn.


We set high ethical standards and lead by example. We build a culture of trust with our words and actions. We treat all people with respect, professionalism, and fairness.


Through our public service and commitment to the mission, we advance positive change in California, the nation, and beyond.