UCOP, UCPATH and UCDC Claim Reporting

General Liability, Auto and Property Loss Claims

The University of California, Office of the President, Risk Services provides General Liability, Auto and Property Insurance Programs that cover the University and its employees for losses that arise out of the University’s operations.

The University retains a third party administrator, Sedgwick, to investigate and resolve claims on behalf of the university. University losses may be reported directly to Sedgwick at 800‑416‑4029. Loss reports should still be completed and emailed to riskmgmt@ucop.edu.

The following explains the types of losses that might occur, what to do in the event of a loss and how to file a claim with the University’s insurance programs.

GENERAL LIABILITY ACCIDENTS

General liability claims involve claims or allegations by non-employees that the person sustained injury/property damage arising out of UC operations, products or services. Typically, a general liability loss occurs on UC property and the individual is claiming that the condition/operation of the premises resulted in the injury/damage.  If you witness or notified a visitor has sustained an injury or damage to property, immediately report the loss. Complete the following in the event of loss/damage:

IN THE EVENT OF A LOSS REPORT IMMEDIATELY & COMPLETE THE FOLLOWING:

  • Complete loss notification form and email to riskmgmt@ucop.edu.
  • Obtain the complete information on the party who sustained the injury/damage and detailed information on the damage/injury.
  • Take photos to make a complete photo record of (1) the cause of loss and (2) the damage to the person/property.
  • Retain and preserve all evidence. Do not discard anything that is loss related. If it is not possible to retain the evidence, notify OP Risk Management of the issue.
  • Do not discuss responsibility for injury/damage of the other party.
  • Prevent future damage/injury by taking any necessary steps to safeguard the area where the accident happened on University property.

UC PROPERTY LOSS/DAMAGE CLAIMS

UC property claims are for damage to property owned by UC or leased/loaned to UC if the terms of the lease/loan agreement require UC to be responsible if damaged while in UC’s possession.

IN THE EVENT OF A LOSS REPORT IMMEDIATELY & COMPLETE THE FOLLOWING:

  • Complete loss notification form and email it to riskmgmt@ucop.edu.
  • If the loss is the result of theft, vandalism, or any other criminal activity, contact local police and complete a police report.
  • Report stolen phones, laptops or tablets to the IT Service Desk (ServiceDesk@ucop.edu)
  • Take photos to make a complete photo record of (1) the cause of loss and (2) the damaged property.
  • Prevent future damage by taking any necessary steps to protect University property from further damage.
  • Retain and preserve all evidence. Do not discard anything that is loss related. If it is not possible to retain the evidence, contact OP Risk Management.
  • Submit documentation of all costs to repair or replace property that will be part of the insurance claim. Retain all purchase orders, contracts, invoices, timecards and receipts showing proof of purchase of goods, services, labor, and materials. If the loss is for equipment on loan/lease to the University submit any agreements, MOUs, and/or contracts that document the terms and conditions under which the University has assumed responsibility for the property.

AUTOMOBILE ACCIDENT

Auto accidents that occur when conducting  official University business, whether driving a University vehicle, a rental vehicle or a personal vehicle must be reported to a supervisor, OP Risk Management and Sedgwick.

IN THE EVENT OF A LOSS REPORT IMMEDIATELY & COMPLETE THE FOLLOWING:

  • Complete loss notification form and email it to riskmgmt@ucop.edu.
  • Report any accident which causes injury to you, your passengers, or to third parties, or which causes damage to your vehicle or to third party vehicles.
  • If the loss occurs when using a rental vehicle in addition to reporting it to UC, the loss must also be reported to the rental car company.
  • If the accident occurs in the employee’s personal vehicle, please refer to UC Policy BFB-G-28 for information on required insurance, qualified reimbursable expenses and how to submit for reimbursable expenses.
  • At the scene take photos of the accident, damage to both vehicles and obtain complete information on the other party, which should include the complete contact information(phone, address, & email), driver’s license and insurance information.
  • OP Risk Management may ask you to give a statement to the University’s Third Party Claims Administrator, Sedgwick. Do not talk to anyone else about the accident except the police, your supervisor and OP Risk Management.
  • Submit additional information about the accident, such as police reports, photos, cost estimates as they become available.
  • If a UC vehicle is damaged, obtain a cost estimate to repair it from a body shop and submit it to OP Risk Management and the claims administrator, Sedgwick.

HOW TO HANDLE YOURSELF AT THE ACCIDENT SCENE

  • Do not admit liability or accuse anyone of fault.
  • Take photos of the scene and damage to vehicles.
  • Obtain information about any damage or injury and make notes.
  • Make a diagram of the accident.
  • Do not discuss the accident except with the police, your supervisor, and OP Risk Management.

EMPLOYEE INJURY CLAIM

Go to the UCOP Workers’ Compensation website if you are a UC employee and you have become ill or injured for a work-related reason