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Administrative and Financial Services: Policies

Entertainment and Travel Policy: UC - and University Affairs - Specific

General Policy
All costs incurred must directly support the business of the University of California. University Affairs's internal policies require receipts for ALL expenses for which reimbursement is requested. If for some reason you have lost or misplaced a receipt for which you are requesting reimbursement, you must provide a written statement detailing the expense, explaining the business purpose, explaining the reason for the missing receipt and signing the statement certifying that you have incurred the cost.

Please submit all requests for reimbursement as soon as you have incurred the costs. It is the University's policy that travel vouchers be submitted within 10 days of the trip.

Entertainment
University policy states "where meals are a part of administrative meetings, they must be necessary and an integral part of the business meeting, not a matter of personal convenience. Reimbursement will not be allowed when two or more employees from the same work location choose to go to lunch or dinner together to continue their business as an incidental part of the meal, or when the meeting could have been scheduled during regular working hours."

The key to the above statement is "could have been scheduled during regular working hours." It is understood that there will be occasion when meetings must be conducted outside of business hours. In instances where staff request reimbursement for meals of this type, forward all requests to Curt Denham for review and approval. Please attach a brief statement explaining the circumstances and why you could not conduct the meeting during regular business hours.  All exceptions will be reviewed by Senior Vice President Darling.

Maximum entertainment reimbursement rates are $26.00, $38.00, $64.00 and $17.00 per person for breakfast, lunch, dinner and light refreshment. Amounts exceeding these rates require exceptional approval by Senior Vice President Darling. You must provide an explanation of the need to exceed the maximum allowable rates at the time a request for reimbursement is submitted.

(Please also refer to email from Senior Vice President Darling dated 7/22/99; refer also to letter from Vice President Broome "Meals with Associates" sent via email from Director Denham 7/18/00.)

Revised Business and Finance Bulletin BUS 79-Entertainment
(See memo to Chancellors from Senior Vice President-Business and Finance dated April 19, 2005)

Reimbursement requests for total meal expenses $75 or more require original itemized receipts. Non-itemized credit card slips alone are not acceptable.

Policy regarding welcome and farewell gatherings

According to University policy, University Affairs's entertainment budget should be used primarily for entertainment that extends hospitality to external persons or entities. University policy states that payment or reimbursement is not permitted for the following types of occasions: employee birthdays, weddings, anniversaries, employee welcome and farewell gatherings (other than retirement), Secretary's Day, etc.  Senior Vice President Darling may, however, grant an exception to the policy, specifically related to welcoming new employees, when there is a business need to welcome an individual in a more formal introductory setting. Under these circumstances, the gathering will enable the individual to meet colleagues outside of the department in order to quickly develop key working relationships. If you are requesting this exception, please do so through Curt Denham.

Exception: The cost of meals or light refreshments for gatherings to honor a departing employee who is retiring or who is separating from University employment after at least 5 years of service.

Senior Vice President Darling does not support the use of funding for entertainment of internal UC staff meetings, unless the meals/expenses are a necessary and integral part of the business meeting. If a staff meeting is held at which meals/expenses are an integral part of the business meeting, new staff may be formally welcomed or departing staff may be acknowledged during the meeting. The occasion must serve a clear University business purpose. You are encouraged  to formally welcome new staff to University Affairs during the quarterly all-University Affairs meetings. If you choose to acknowledge staff outside of this gathering or other appropriate business forums, please plan to support the entertainment expenses with non-University funding.

For additional information on the University's policies on Entertainment, please refer to http://www.ucop.edu/ucophome/policies/bfb/bus79.html

Travel
All airfares should be booked through UCLA Travel using the state negotiated rates whenever possible. It should be noted that you may find fares that are less than the state rates, however, they will generally be restrictive and non-changeable. It may, however, be to your benefit to use the more favorable rate if you are certain there will be no changes to your itinerary.

The maximum total reimbursement for meals and incidentals while on travel status is $64.00 per day.

Private automobile mileage reimbursement rates are currently 48.5 cents per mile. (effective 1/2/07)

If a rental care is needed, UCLA has preferred agreements with Alamo Rent-A-Car, which provides some of the lowest rates in the industry, and with National Rent-A-Car.

Please refer to the UCLA Travel website for additional information or UCOP's Business and Finance Bulletin on Travel Policy.

UCOP Travel Desk and UCLA Travel Center Updates

Calling into the UCOP Travel Desk:

  • In the event the agents are busy when you call, you will be placed on hold for the next available agent. In one minute, you will be given the opportunity to continue to hold or leave a voice message for the agents. If one of the agents becomes available in that one minute, the call will be routed to them. Please note there is a special option for travelers who are participating in the Special Research Group Program meetings. This option is only for the SRP travelers.

  • If, on the other hand, the two UCOP agents are not available within the second time frame "after you continued to hold", then the call will automatically roll over to the UCLA Travel Desk. The first available agent will receive the call, there is a "caller id" feature informing the agent that the call is from UCOP. If no agent is available there, the call will be routed to the front desk, where you will be able to leave a message with a "live" person or a voice mail message. At this time, you can leave a message for the UCOP Travel agents, and it will be forwarded to them.

  • The UCLA Travel Desk agents do not have the ability to transfer the call back to the UCOP agents, as it is different phone systems. If you really need to get in touch with the UCOP agents, it is best to leave a voice message at the first prompt. Better still is to send an email to either agent and ask them to call you as you have had difficulty reaching them.

Sending Emails

Email Address:
gkurahas@finance.ucla.edu

Phone # 800 235-8252
The email address travel@finance.ucla.edu, is routed to the UCLA Travel Desk, and will be routed to the UCOP agents, if requested. So it is best to use their direct email to contact them.

  • Under most circumstances, e-mail is the preferred method to request ticket reservations as it gives specific instructions to the agents and it frees up the phone lines for emergencies.

Receipt of PAC Order #

  • Every attempt should be made to provide a PAC order to the agents by 3 pm in order to have the ticket issued that day. Providing the PAC order later in the day can result in the ticket not being issued. The PAC order has to be validated by Travel Accounting (TA) before the ticket will be issued; in addition to the four items mentioned in the email confirmation below, TA makes sure the correct vendor # was used for the type of airfare.
  • If PAC order numbers are sent to the agents after 4 pm, this may result in the agents having to work overtime. Your help in requesting ticket reservations and providing the PAC order number in a timely matter to the agents is appreciated. It is understood that last minute travel plans do happen, however, these late transactions should be the exception, not the norm.

UCLA Travel Center

The agents at the UCLA Travel Desk are able to assist UCOP travelers as they have access to User Profiles, and they are able to issue State fares in addition to published fares. If you call in the first time to make a reservation, and the UCOP agents are not available, the UCLA Travel Desk can make the reservation and complete the ticketing process for you.

The confirmation email you receive from the UCLA Travel Center is similar to that sent out by the UCOP agents, but it does contain more information than you are used to seeing. It will state what type of fare it is (State or Published) and request a PAC order. You will then receive an email with your itinerary once the ticket is issued. This is the same process now in place with the UCOP agents.

Sample of confirmation email sent from the UCLA Travel Desk:

"Thank you for booking with The UCLA Travel Center.

This is only a reservation confirmation. Please review your itinerary prior to your purchase. Should you find any errors, please contact me as soon as possible.

Once again, this is only a reservation confirmation. Prices may change at any time and are not guaranteed until ticketed.

In order for your ticket to be issued, your PAC order MUST have the following information:

1. The passenger name,
2. The date of departure,
3. The departing city and the destination, and
4. The correct dollar amount including the service fee.

Of course the PAC order must be properly posted as well. All these items must be correct, or your ticket will not be issued
and your department will be responsible for any increase in the airfare. You do not have to fax us your PAC order, but we must receive the PAC order number before 3pm on the day after the date of this email. "

Please note, for UCOP, they have allowed an extra hour to get them the PAC #. Please refer back to Receipt of PAC Order # on Page 1 of this document.

Most of the above information is not new. Should you have any concerns or questions, please contact Belinda Borden or Karen Tomajan. Belinda is the manager of the UCLA Travel Center and can be reached at (310)-206-6060 or email Bborden@finance.ucla.edu.

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