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Welcome Structure Objectives Strategic Direction Campus Initiatives Presentations Publications Surveys Links		Measurement Teams Note: Adobe Acrobat Reader is required to access *.pdf documents; *.doc documents are available in MS-Word 6.0. Partnership for Performance is committed to the idea that performance measures should be designed by those who manage and perform the work. Managers in five key areas of business operations -- environment, health and safety, facilities management, financial operations, human resources and information technology -- are translating Partnership for Performance goals into specific business area goals. They are also developing a set of performance measures to track progress over time in achieving these goals. Following are samples of tools currently being developed or used in these key business areas. We encourage you to modify and adapt these templates to address your specific business needs and we request feedback on your success in using them. For additional generic and campus and business unit surveys on Organizational Climate and Customer Satisfaction, see our page on Surveys. UC Partnership for Performance: Summary Description, May, 2000 *.doc UC Partnership for Performance Update, December, 1999 *.doc UC Partnership for Performance Business Area Status - May, 1999 *.doc Environmental Health and Safety - Team members Customer Satisfaction Survey (.doc) -- .pdf Goals and Measures (.pdf) Self-assessment Plan *.doc - *.rtf - *.pdf UC Campus data (work in progress) -- Excel worksheet UC data/cohort comparisons -- Excel worksheet Facilities Management - Team members Measurement Definitions (Sept. 97) (.pdf) Updates to Sept. '97 Measurement Definitions (.pdf) UCSD: Three year span of data (.pdf) UCSD: Performance Measurements (.pdf) Financial Operations Disbursements/Accounts Payable Disbursement Goals Disbursement Measures 3-00 Extramural Funds Accounting Draft Balanced Scorecard Goals and Metrics - Extramural Funds Accounting; May 2000 Extramural Funds Accounting Goals Payroll - Team members Payroll Report Fall 1999 Payroll Data Collection Tool Payroll Data Tool 1997 Payroll Data Tool 1998 Payroll Data and Graphs 1997-1999 Purchasing - Team members Strategic Issues Identified for UC Purchasing (.doc) -- (.pdf) UC Purchasing Goals (.doc) -- (.pdf) Purchasing Measures Data Gathering Tool (.xls) -- (.pdf) Travel - Council members UCLA Travel Measures Framework (.pdf) UCSD Travel Metrics (6/99) U.C. Travel Management Vision U.C. Travel Management Goals Travel Measures U.C. Travel Management Council (Web-site) Worker's Compensation Draft balanced scorecard measures for UC Worker's Compensations programs Human Resources UC Human Resources Performance Measures FY 97-98 and 98-99 - Update presented February, 2000 (.ppt) National Human Resources Cohort Group Performance Measures - Metrics developed by a collaborative of public and private research universities (including three UC campuses, Johns Hopkins University, University of Michigan) and four California State University campuses (.ppt) Human Resources Measurements (.doc) -- (.pdf) Information Technology UC Information Technology Goals-January 2000 UC Information Technology Performance Measures, May 2000 Information Resources and Communication 2 Level Assessment (clm-svy4.pdf) -Download survey (climatesvy4.doc) Information Technologies Performance Measurement Balanced Scorecard in Academic Departments Several UC campuses have explored the applicability of the balanced scorecard to assessing the performance of academic departments. Academic Balanced Scorecard Overview (*.doc) (*.pdf) reflects their work, and includes sample performance indicators for academic and support units.

Send mail to Dina Pecceu with questions or comments about this web site. Last modified: July 19, 2000