Narrator: This is Science Today. For over three decades, Christina Maslach has been studying job burnout. The social psychologist from the University of California, Berkeley is a pioneer in the field and she has identified six core dimensions of job burnout: workload, control, reward, community, fairness and values.
Maslach: We've been able to identify sign posts of those six areas that people could use themselves or they can use within their office and then think about what would make a difference, what would make it better. Out of all this research, it's not just that we're learning more about stress and burnout, but the tools that we've developed to do the research actually it turns out now are useful for people to use on their own to address this problem.
Narrator: Maslach adds that today's ergonomic workplace should also take into account how humans are psychologically built.
Maslach: At some point, you've gotta say, how do we create an environment that actually supports human beings to be creative, innovative, good team player, reliable – all of the kinds of things that people bring to the job.
Narrator: For Science Today, I'm Larissa Branin.