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C. An Ergonomic Solution Has an Economic Impact

Narrator: This is Science Today. Installing forearm rests at the desks of employees using computers could not only reduce upper body pain, but may also save the companies money. David Rempel, a professor of medicine at the University of California , San Francisco and director of the Ergonomics Program at UC Berkeley, led a one-year study that found arm boards reduced the risk of neck and shoulder disorders by nearly half.

Rempel: I think the overall conclusion is that these forearm support boards reduced pain in the forearms and neck, and based on our business model that we analyzed, it looks like it would be a benefit to the employer and the employee if these kind of forearm support boards were used among people who do customer service work.

Narrator: Rempel also adds that this reduced pain could also have crossover benefits in the workplace and in customer relations.

Rempel: We think it would be beneficial for any size company. You have reduced pain in the employees, improved morale based on less pain. And we think it might be affecting how well they deal with the calls and the callers if they have less pain
at the workplace.

Narrator: For Science Today, I'm Larissa Branin .