Narrator: Do you know when it's time to break up with your doctor? This is Science Today. As fall approaches, many employees will have a chance to change their health insurance plans. But Robin DiMatteo, a psychologist at the University of California, Riverside, says switching doctors is never easy...but there are signs when you should.
DiMatteo: If a patient feels that they're not really able to communicate effectively about the information that needs to be conveyed and understood from the doctor or the patient doesn't feel cared for as a person, that it may be time to find someone else.
Narrator: DiMatteo has been studying patient satisfaction with medical care and the communication between physicians and patients for three decades.
DiMatteo: Our research suggests a couple of
components really, that need to be working well in order for a doctor and a
patient to have an optimal relationship. The first piece of the puzzle is the
doctor and patient need to be able to communicate with each other in order to
get the work done - the work of taking care of the patient's health.
Narrator: For Science Today, I'm Larissa Branin.