Technology Service Desk
Service Catalog • Summary of Basic Services • Backup • Conference Rooms • Desktop Support • E-mail/Calendar • Encryption • Listservs • Networking • PDAs • Printers • Secure Attachments • Server Support • Training Facility • UCOP Directory • UC Videoconference Network • Videoconferencing • Voice
People • TechDesk Staff • UCOP IT Planning Group
The TechDesk provides and supports a standardized suite of personal computing services for UC Office of the President departments.
Projects & Initiatives • Desktop/Server Support Consolidation • Laptop Encryption Bulletins • UCOP IT Bulletins • System Status
Assistance • Questions/Problems? • Request/Change Service Forms • Response Timeframe • Service Agreement
TechDesk Hours • Standard Hours • Executive Support
Standards & Policies • Information Security • IT Policies at UCOP • Laptop Use Guidelines • Passwords • Secure Computing • Unsafe Practices