Technology Service Desk
Service Catalog • Summary of Basic Services • Backup • Desktop Support • E-mail/Calendar • Encryption • Listservs • Networking • PDAs • Printers • Secure Attachments • Server Support • Training Facility • UCOP Directory • UC Videoconference Network • Videoconferencing • Voice • Wiki
People • TechDesk Staff • Departmental IT Liaisons • UCOP IT Planning Group
The TechDesk provides and supports a standardized suite of personal computing and voice services for UC Office of the President departments.
Projects & Initiatives • Desktop/Server Support Consolidation • Laptop Encryption • Office 2007 Migration Bulletins • UCOP IT Bulletins • System Status • Tech Topics
Assistance • Questions/Problems? • Service Forms • Response Timeframe • Service Agreement/SLA • How-To Instructions
TechDesk Hours • Standard Hours • Executive Support
Standards & Policies • Information Security • IT Policies at UCOP • Laptop Use Guidelines • Passwords • Secure Computing • Unsafe Practices
