Technology Service Desk Bulletins

All IR&C announcements, including bulletins about service outages, and Outlook Tips of the Month are available on the IR&C Web site and may be searched using key words. Provided below are selected bulletins from the Technology Service Desk that announce new services/practices or provide general information for the UCOP desktop computing customer.

• Getting UCOP E-mail on Personal Devices - (February 7, 2012)
• Conference Room Reservations via Outlook Only – Begins Dec. 22 (December 20, 2011)
• Reminder: Outlook Conference Room Scheduling Begins Dec. 1 (December 1, 2011)
• Integrated Outlook Meeting and Room Scheduling (November 14, 2011)
• Upcoming Integration of Conference Room Scheduling in Outlook (November 3, 2011)
• Update on the Computer Refresh Program (October 21, 2011)
• Standard Computing Bundles: Demos Scheduled for July 26 & 27, Aug. 3 (July 22, 2011)
• Implementation Memo - Technology Asset Management Program - (June 10, 2011)
• Establishment of the Technology Asset Management Program - (June 9, 2011)
• Tech Topic: How to Share and Open Calendars - (May 23, 2011)
• E-mail Server Upgrade - (April 25, 2011)
• OWA Update Scheduled for Saturday Morning - (February 10, 2011)
• Ordering the Verizon iPhone - (February 8, 2011)
• Delay with New OWA - (February 4, 2011)
• Update to TechDesk Service Level Agreement - (June 24, 2010)
• iPhone Rollout and New Smartphone Security Measures - (January 21, 2010)
• UCOP Migration to Microsoft Office 2007 - (October 2, 2009)
• Projector Installation in Conference Rooms - (October 1, 2009)
• New Videoconference Room in Franklin Building - (July 15, 2009)
• Saving Energy at the Computer - (June 10, 2009)
• New Scam – Fake Antivirus Software - (April 16, 2009)
• Information about the Conficker Worm - (March 30, 2009)
• Discontinuation of Projector Set Up Service - March 16 - (February 17, 2009)
• Canceling E-mail Accounts (June 13, 2008)
• Update on the Desktop/Server Support Consolidation (March 31, 2008)
• Update for Acrobat Reader (March 31, 2008)
• Upgrade to E-mail Archiving/Storage System (December 13, 2007)
• Laptop Encryption Project Begins at UCOP (December 5, 2007)
• Recent Increase in Spam (August 22, 2007)
• New Network Access Security Measures (August 16, 2007)
• New Anti-Spam Measures To Be Implemented February 8 (February 5, 2007)
• Daylight Savings Time Error in Outlook Calendar (January 10, 2007)
• Entourage Training Offered for Mac Users (January 4, 2007)
• New Spam Reduction Tool (December 14, 2006)
• IR&C to Automatically Install Security Updates (July 14, 2006)
• Outlook Update (June 7, 2006)
• Creating Out-of-Office Messages in Outlook (May 24, 2006)
• Technology Service Desk for Customer Support (May 23, 2006)
• Update on the Outlook Migration (April 27, 2006)
• Go Outlook! What's Going to Happen (March 7, 2006)
• Go Outlook! The UCOP Migration to a New E-mail and Calendar Program (Feb. 8, 2006)
• UCOP Managed Desktop Initiative (Aug. 26, 2005)