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Information Resources & Communications

Listserv Setup and Management

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Service Description
The UCOP Data Center offers a free mailing list service to all UCOP departments using a product called Listserv. Mailing lists allow simultaneous dissemination of a single message to a group of people. A mailing list may be used as a discussion forum, allowing members to easily exchange ideas. The use of a mailing list also saves each member from having to create and maintain a separate list for the group.

Appropriate Use of Mailing Lists

Messages distributed via mailing lists must conform to the purpose for which the list was established, as defined in the Request for Listserv form under Purpose of List. Further, mailing lists are governed by the same policies that apply to normal e-mail messages, including the UCOP User Agreement for Electronic Information Resources , Acceptable Use of UCOP Electronic Information Resource, and the University of California Electronic Communications Policy. By submitting the completed online Request for Listserv, the requestor agrees to direct all list members to the UC Electronic Communications Policy.

How to Establish a Listserv
To establish a new listserv, fill out the online Request for Listserv form. Listservs are normally established within two days after the request is received. All listservs have at least one "owner." The owner of a listserv is primarily responsible for adding people to and maintaining the list.

Tips for Listserv Owners
A "listserv owner" is an individual who is authorized to create and then maintain the membership of particular lists. There may be several owners of one list. Owners may add or delete members by sending an e-mail to listserv@ucop.edu, leaving the subject line blank, and typing in the message area the appropriate command from the list below. The message area must not contain any characters, including signature blocks, other than the command. Each command must be on a separate line and cannot wrap onto a second line (use a small font if necessary). A sample message for adding a member is the following:
quiet add listservname-l jane.doe@somewhere.edu Jane Doe

To Add a Member
quiet add [listname] [e-mail address] [Firstname Lastname]

To Delete a Member
quiet del [listname] [e-mail address]

To Review Membership
rev [listname]

Owners also may maintain lists via a Web site located at http://listserv.ucop.edu/cgi-bin/wa. The owner will need to sign in the first time by clicking on Mailing List Management Interface. The owner next enters his/her e-mail address and creates a password (different from the one he/she uses to access e-mail).


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