• Questions / Problems?
• TechDesk@ucop.edu
• (510) 987-0457 Option 2
• Franklin 7116

---

Getting an Account

Departments are responsible for signing up employees/contractors for e-mail/calendar services, as well as for changing or canceling services when necessary.

• UCOP IT Services

Microsoft Outlook

Microsoft Outlook IR&C provides integrated e-mail and calendar services via Outlook, including Web access (OWA) to messages stored on the server.

• FAQ
• Global Address List and Contacts
• Keyboard Shortcuts
• Outlook Web Access (OWA)
• Tips of the Month
• Tutorials

Sending Secure Attachments

Secure Attachment File Encryption (SAFE) provides a secure way to transmit sensitive materials or large files.

• SAFE

SPAM/Virus Protection

IR&C employs technical measures to manage spam and viruses.

• Spam Filtering
• Virus Detection

Appropriate Use

Individuals granted permission to use UCOP communications resources must comply with policies governing the appropriate use of these resources:

• UCOP User Agreement
• Key Points on Use of E-mail
• Electronic Communications Policy
• Acceptable Use of Electronic Information Resources
• UCOP IT Policies

E-mail Retention/Storage

• Guidelines for Keeping/Deleting Messages
• Managing Items in Storage
• Storage Capacity

Access to Electronic Communications

Per the UC Electronic Communications Policy, the University does not monitor the content of electronic communications. Access to e-mail records must follow established procedures.

• Requesting Access to Employee E-mail and Files
  • Access with Consent Form (pdf)
  • Nonconsensual Access Form (pdf)