As the central IT department for UCOP, Information Resources and Communications (IR&C) will provide desktop and server support to Oakland-based departments. The purpose of consolidation is to make more efficient use of IT funding, and to ensure UCOP departments receive a uniform level of high-quality service.
ServicesIn addition to the telecommunications, networking, and videoconferencing services currently provided, IR&C will provide: Services
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Transition PlanA reorganization of the existing desktop/server support in the departments is underway, with departments joining the centralized model in groups. As departments make the transition, IR&C will meet with departmental staff to fully explain services and answer questions. Tech DeskUCOP desktop/server support is provided by the Technology Service Desk. |
Announcements
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QuestionsIf you have questions about the desktop/server support consolidation plan, contact . |
IT Planning GroupExecutive Vice President Lapp has convened the UCOP IT Planning Group to guide and support the consolidation project. | |
