Departmental Server Co-location

For Information or Help
Steve Cavalli
Data Center Manager
987-9007

Service Description
UCOP departmental servers are housed in the UCOP Data Center, a secure, environmentally controlled facility that meets industry standards and complies with University policy for physical security. Under the server co-location plan announced in July 2005, departments may continue to administer their own servers. A list of features that the Data Center offers is listed below.

How to Add or Upgrade Equipment
For equipment additions or refreshes, departments should complete the Server Co-location Application and send it to Steve Cavalli, Data Center Manager.

Access for Departmental IT Personnel
Three levels of access to the servers are available to departmental IT personnel:

1. Authorized personnel may remotely access their departmental server(s) to perform the most essential tasks, including system administration and software installation,
   1. via consoles set up in remote locations, (i.e., their desks), using tools such as "PC Anywhere," or
   2. via Internet protocols.
2. For full systems access to the server, authorized personnel may call the computer room to enter the facility and operate consoles stationed in a separate location from the locked server room.
3. When necessary, physical access to the server will be provided under the supervision of the Data Center staff.

Features of the Data Center
By putting their servers in the Data Center, departments are relieved of the need to create and manage a secure physical environment for their equipment. The Data Center provides the following benefits:

• Locked facilities with card key access control
• All essential environmental controls
• uninterruptible power supply (UPS)
• controlled humidity, heating, ventilation, and air conditioning
• diesel generator
• Physical security controls that comply with Business and Finance Bulletin IS-3, "Electronic Information Security"
• Fire suppression system
• Water leak detection system
• 24x7 onsite staff support
• for access
• for monitoring of server and application availability
• for emergencies and power on/off services
• Network connectivity up to GB/sec. to the server (two connections per server)
• A dual power source, depending on the capability of the server
• State-of-the-art server racks
• Seismic platform equipment protection