If you have technology questions or problems, you should contact the TechDesk in one of four ways:
| 1. Fill out the Web form | |
| 2. Send an e-mail: | |
| 3. Call 987-0457 | |
| 4. Stop by the office: Franklin 7116 | |
You’ll get an e-mail from our trouble ticket system, called HEAT, acknowledging your request. See the response schedule for information about problem resolution.
Most employees use the basic services shown below. See the service catalog for a complete list of services.
Basic Services
Required Equipment
IR&C supports
IR&C does not support
