01/10/97, 9:30 - 3:00
812 Kaiser Center
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Jim Dolgonas, UCOP (chair) Celena Allison, UCSC Donna Carpenter, UCSB Greg Colley, UCOT Judy Coy, UCOP |
Candice Garretson, UCI Richard Layne, UCOP Randy Lopez, UCSF Laura Martinez, UCOP Marilyn Morissette, UCB Pixie Ogren, UCLA |
Patti Owen, UCB Mike O'Neill, UCOP Tom Taylor, LBL Myrna Walton, UCOP Benny Min, UCOP |
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absent: Sally Brainerd, UCSD; Leslye Hays, UCD; Larry Sautter, UCR | ||
General comments about the review process were initially discussed:
Under the heading "Among the projects, activities, and issues presented were the following:"
The five key policy documents distributed at the previous meeting were discussed.
1) The Committee discussed the Relationship of HR/Benefits Reorganization document and
-re: item #2:
* Walton recommended changing text from "Campus benefits offices" to "Campus and UCOP benefits offices"
-re: item #3:
* Coy reported that over 50% of staff titles are centrally bargained; the workgroup studying title codes would be meeting the following week
* Owen noted impact on interfacing applications may likely be great and so, cited need for effective training
* Lopez reported timing problems ("unacceptable" delays) with HR and Payroll, e.g., Health Care titles; also expected frequency of problem to increase
-re: item #4:
* Dolgonas asked and received (from the Planning Committee) a general okay to give a "green light" to the Plan and over the new few months, it should look for intersection with ESTF projects and take appropriate action
-re: item #5:
* Walton and Colley asked for further clarification of this item and Dolgonas responded that Executive Management will want to be assured
2) The Committee discussed the Central Demographic Database document and
-re: item #1, Advantages:
* Martinez noted that not all data, e.g., salary, would be entered directly by the "person" in a "people-centric" application
* Lopez noted that the technical approach is still not finalized, though the reality is likely to include a combination of IVR, web, and paper forms
-re: item #2, Advantages:
* Ogren noted that it’s not enough to improve just the access to data, but also to improve "understanding" of it, e.g., avoiding the use of cryptic codes
-re: general document comments:
* Walton suggested ZIP+4 be included as a database data element; Ogren thought that this might already be on a Payroll needs list; O’Neill was to follow-up (note that at the 02/03/97 meeting, O'Neill confirmed this has been added to the list)
3) The Committee discussed the Divergence of Payroll System document and
-re: general document comments:
* Dolgonas cited both the Regents and External Audit as pushing for more common policies; also cited Policy’s Committee perspective which supported an effective mix of what’s centrally and what’s locally maintained
* Dolgonas noted that policy complexity was an underlying issue in effectively addressing this
* Owen agreed that there is a need for a good balance
* Lopez cited "leave accrual" as a good example of what should be centrally maintained; Lopez also noted that whatever is decided should effectively address why some modifications are not made or are even reversed
* Owen was concerned on this issue’s impact on interfacing applications
* Owen suggested modifying systems to more effectively address needs
4) The Committee discussed the Unified HR Direction document and
-re: general document comments:
* Lopez cited Benefits as the top example (with Labor Relations being second) of having the most central HR policies
5) The Committee discussed the Separation of Payroll and HR document and
-re: general document comments:
* Martinez reported "history reporting" as the most commonly cited missing feature of the existing system (over applicant tracking or training) and noted that this issue must address how to pursue such unmet needs
* Owen referenced problems with existing limitations, e.g., adding data elements; Allison concurred
* Dolgonas noted that though the databases can handle more/new data elements, it’s often other physical issues that are limiting, e.g., only so many lines/space on a terminal, monitor, of paper report
Dolgonas noted that the Policy Committee was next meeting on 01/15/97.
Dolgonas noted that the Planning Committee’s portions of the final ESTF report should include:
Lopez asked for clarification of "Identification of Projects." That is, should the list include tangible items, e.g., history reporting, or more intangible issues, e.g., balancing centralized control objectives as opposed to advantages of decentralization.
Dolgonas clarified that identifying more tangible items is the responsibility of the Planning Committee. Dolgonas noted that the latter case is evident today in such areas as a mix of centralized Payroll with those campuses pursuing local Personnel projects.
Colley cited the need for effective interface capabilities with banking institutions.
Ogren noted that local payroll changes are often effected simply to save money, e.g., laser printing checks.
Lopez cited the need to consider integration vs. division perspectives. Payroll and Personnel have some natural ties as do Personnel and Benefits. Lopez cited the example of entering an appointment; generally speaking, this is easy to do in Payroll, but difficult to process in Personnel. Lopez emphasized the importance of data ownership, regardless of where the data elements reside, e.g., whether in Payroll or Personnel.
Owen noted concerns over how a resulting split of Payroll and Personnel would impact interfaces between the two.
Martinez and Owen cited need for "real time" data.
Lopez noted that the "build vs. buy" issue should be included when contacting outside sources for input.
Lopez cited "leave accrual" again as an example of an item that should be centrally developed, but locally administered as should be the ability to create local title codes rapidly.
Colley proposed a possible "out of the box" solution: have local campuses send their own resources (FTE) to the central office to effect a locally requested priority task. This would enable the functionality to be centrally administered while simultaneously effecting the the requirements expeditiously.
General consensus was that this approach actually has been done in the past.
Projects approved by the Committee as Possible ESTF Candidate Projects:
note: may be 2 different processes, i.e., one for access and one for update
note: Lopez noted analogy to a P.O. for people and further, that this would likely be locally run
note: for the applicant, not UC
note: Walton noted that UC is using its collective nine campus leverage to require the carriers themselves to develop/maintain such data on the web
note: Walton cited existing Benefits workflow applications and a "new hires" project
note: Carpenter noted the need for PAR replacement
Ogren raised "shadow systems."
Dolgonas cited the objective of reducing the need for "shadow systems."
Owen noted that "worker’s compensation, leave accruals, hours worked/hours paid" are good examples of the need for a local system that interfaces with a centralized, base system.
Lopez noted that there is a "pre-awards" process in Payroll involving building a budget and proposals; the "post-awards" process entails midyear budgeting and interfacing Payroll and Accounting systems.
Dolgonas raised "research administration."
Garretson noted the need for cost sharing and how costs are captured, not just for Payroll which is huge, but is not the lone item.
Ogren noted budget variance computations, vacation, and sick leave issues.
Committee discussed document from the perspective of whether the item is now considered complete:
A1)A2)
- Lopez reported this was mostly addressed/done
- Owen reported that access and reporting issues are still not done
A3)
- Owen reported that a large percentage of Action Codes are coded as "other"
- Lopez reported that some appointment expirations are still unclear
- Walton asked about casual appointments
- Carpenter noted that data is not easily interpretted and that screen displays are not user-friendly; further, Action Codes are not derived easily and there are too many values of "other"
- Dolgonas asked about developing an algorithm to address the "other" issue
- Ogren noted problems of getting the data input
- Garretson suggested citing more actively the benefits of better data input to the groups responsible for data entry
- Owen noted the irony of introducing derived Action Codes as originally having the best intentions, but its resulting in the afore-mentioned problems; Owen suggested better edits
A4)
- Ogren explained that I4 (separation after 4 months) was implemented, but others mentioned that some refinement of the automatic separations would be helpful
A5)
- Owen reported that this was OK, though Berkeley has to modify locally because it’s on the semester system
- Garretson reported "by agreement" problems
- Owen reported that pre-editting could solve some of the "tweaking" needs
A6)
- Owen reported this is partially done
A7)
- Owen and Lopez reported this is pending requirements for HRMI
- O’Neill and Martinez reported that though not done, Patti Yamashita (OP) is chairing a "merit process" workgroup to address such issues
A8)
- Lopez reported that for percentage-based pay, errors are created for the ancillary pay
- Dolgonas reported that this had been corrected
A9)
- Coy will follow-up with Marit Marino (OP) for status
A10)
- Consensus response was to skip this item since it’s simply the earlier discussed history issue
A11)
- Lopez, Ogren, and Carpenter reported that this was not done
A12)
- Garretson, Lopez, Carpenter, and Ogren reported that some, not all is done, though it is improved, overall
A13)
- Dolgonas noted that front-end edits are done, though ironically, the example cited is actually not done
- Ogren reported that except for academics, HRMI may make this moot
B1)
- Consensus response was that the timing of updates remains the same and some members mentioned the need for real-time access to up-to-the-minute information
- Coy cited the continuing need for a database snapshot
B2)
- Owen reported that some was done
- Lopez noted that this is the reporting and access issue
B3)
- Consensus response was this was done
B4)
- Consensus reponse was:
Fully Done: E, H, I
Partially Done: F (Sabbaticals still not)
Not Done: B, C, G
Unknown: A, D
- Consensus response was this was not done
B5)
B6)
- Consensus response was this was not done
B7)
- Garretson reported that all associated forms aren’t done
- Dolgonas proposed that forms should be added to the Project List
B8)
- Lopez reported this was done
- Consensus response was this was done
Dolgonas raised utilization of other such lists, e.g., Payroll, Benefits.
Ogren noted that she could work with O’Neill on developing a payroll list.
Copies of campus reports from SF, RV, and SB were distributed to all Committee members. SF’s report was particularily well-received by the Committee for its clarity, overall quality and presentation. Single copy of campus reports from BK and LA were handed to Min.
Dolgonas referenced SF’s local revisions re: the "Incentive Award Program Assessment Rebate."
O’Neill noted that it seemed to be against PPS Policy. Lopez responded that it was not against Policy and briefly recapped supporting documentation history, i.e., series of communications between his SF office and Assistant Vice-President Lubbe Levin’s OP office. Other campuses expressed some interest in the SF changes, if they are within Policy.
Dolgonas asked that those campuses still needing to provide lists of local payroll modifications to the base system including a short description of the reason for the change and an assessment of the scope of the change should provide them quickly, given the next step of consolidating the report information.
Dolgonas raised utilization of professional organizations to identify organizations with "best practices."
Morissette, Lopez, and Ogren cited examples, e.g., CAUSE, NACUBO, CCQS.
The following groups will contact professional organizations and/or related companies in order to identify institutions/organizations which exemplify "best practices". These contacts are to be made prior to the next meeting so that the candidate best practice sites can be brought to the next ESTF meeting.
Dolgonas raised utilization of Focus groups.
Lopez asked for initial list of common questions to be developed for Focus groups.
Dolgonas recommended an open approach, i.e., questions that ask generally "what new processes/systems do you want?" or "what do you like about current processes/systems?" UCOP Staff to meet and discuss use of web and other technologies for gathering input from employees.
The next Planning Committee meeting will be held in the Oakland Kaiser Center on Monday, 02/03/97, from 9:30AM - 3:30PM; date, time, and room confirmation will follow (along with confirmation of latest task assignments that should be disseminated even prior to next drafts of meeting minutes.)
By the next committee meeting, 02/03/97: