Computer Software

Service Description
UCOP supports a standardized PC environment to control overall purchase and support costs, and thus provides UCOP personnel a standard computing bundle that includes hardware and software. Departments also may purchase any software not included in the standard computing bundle. ITS provides a recommendation for which software will meet a business need, provides a purchase price quote, and installs the software.

How to Order
Use the IT Service Hub to request a software recommendation, a purchase quote, and installation.

How to Request Support
Support is available M – F, 6:30 a.m. – 6:00 p.m. Request support through the IT Service Hub or by contacting the IT Service Desk.

Eligibility
All UCOP departments may purchase nonstandard software.

Availability
24/7, except during planned outages

Cost
Departments must purchase nonstandard software for full price since it is not included in the standard computing bundle.

Additional Information