UCOP IT Services

IT Staff Services

Access Management

Availability: UCOP

Validation of users’ account credentials for business systems

Data Services

Availability: UCOP and Systemwide

Corporate data collection, retrieval, and reporting

Database Administration

Availability: UCOP and Systemwide

Support for development, QA, and production databases

Disaster Recovery

Availability: UCOP and Systemwide

Real-time DR services for systems

Identity Management

Availability: UCOP

Identity lifecycle management for business systems

Mainframe Support

Availability: UCOP and Systemwide

Configuration, installation, and support for IBM mainframe infrastructure

Managed File Transfer Protocol (mFTP)

Availability: UCOP

Secure file transfer service

Middleware

Availability: UCOP

Installation, maintenance, and support of middleware technologies

Monitoring

Availability: UCOP

Monitoring of system and application availability

Networking

Availability: UCOP

Network services in UCOP facilities

Production Control

Availability: UCOP

UC Berkeley production control service

Single Sign-on

Availability: UCOP

InCommon Participant Operational Practices

Storage and Backup

Availability: UCOP

Disk storage and data backup

System Administration

Availability: UCOP

Server support for Windows and UNIX platforms

Virtual Desktops

Availability: UCOP

Virtual desktop hosting in the UCOP cloud computing environment