Information Technology Services
iLinc Desktop Videoconferencing
Service Description and Option
iLinc is a desktop, Web-based videoconference service. It integrates video, desktop, application sharing, and other collaborative capabilities, and enables meeting leaders to include up to 50 participants.
How to Order
Use the IT Service Hub to request an iLinc account.
How to Request Support
The vendor is responsible for providing technical assistance. Contact iLinc support at 1-800-799-4510, between 8:30 a.m. – 8:30 p.m. ET, Mon. – Fri., except major holidays. Reference “University of California Office of the President,” and provide the Session Name when requesting help with an active iLinc session.
Desktop conferencing is available to all UCOP staff, contractors, and other associated personnel.
24/7, except during planned outages
The service itself is free of charge. However, each user must purchase or have access to a Webcam, and establish a ReadyTalk audio conferencing account. Specifications for cameras as well as system requirements are listed in the IT Service Hub knowledgebase.
Information about using iLinc may be found in the IT Service Hub. Key search words include iLinc, webcam, Conferencing Tools Comparison Chart.
- See also Getting Started with iLinc