Secure Attachment File Encryption (SAFE)

Service Description
SAFE is a service that allows UCOP employees to quickly, easily, and securely send large electronic files via a Web browser, rather than attaching them to an e-mail message. SAFE encrypts, uploads, and stores the files on a secure Web server and then sends the recipient an e-mail note with secure links to the materials. The service encrypts the file both in transit and on the SAFE server, thus ensuring the security of the file delivery. SAFE is used for file delivery and cannot be used for file storage.

Files may be sent to anyone in any organization, provided they have access to email and the Internet. UCOP employees should use SAFE if they have a business need to

  • send large files that may be blocked due to size quotas on either the senders' or the recipients' e-mail systems, or
  • transmit files that contain confidential or protected information such as Social Security numbers or protected health information.

How to Order
Use the IT Service Hub to request access to SAFE.

How to Request Support
Support is available M – F, 6:30 a.m. – 6:00 p.m. Request support through the IT Service Hub or by contacting the IT Service Desk.

Eligibility
All UCOP staff, contractors, and other associated personnel with UCOP e-mail accounts may request access to SAFE.

Availability
24/7, except during planned outages

Cost
Departments pay a monthly technology infrastructure fee (TIF) per individual to cover a standard computing bundle, office phone, voicemail, and email access, including access to SAFE.

Additional Information
Information about using SAFE may be found in the IT Service Hub. Key search words include SAFE.

Related Policy and Guidelines
Individuals granted permission to use UCOP communications resources must comply with policies governing the appropriate use of these resources: