Information Technology Services
Messages under Records HoldsA records hold may be placed on messages (as well as other records) when:
(a) the University reasonably anticipates or is engaged in litigation; (b) a government investigation has begun; (c) an audit has begun; or (d) a California Public Records Act request has been received. In such cases, employees are notified of the hold and instructed what to preserve and how to do so. Messages subject to records holds must NOT be deleted until these actions have been completed or resolved.