ERM Help Desk

Contact the ERM Help Desk

Phone: (530) 638-DESK (3375)
Email: ERM@ucop.edu

The ERM Help Desk provides technical support for all ERM supported systems, including:

  • Cognos Reporting & ERMIS Dashboards
  • External Reporting Tools
  • Learning Management System (LMS)
  • System to System Integration (between external systems and the LMS training information
  • TM1
  • UC Forms
  • UCAction
  • UCPlans
  • UCReady
  • UCTracker
  • UCTrips
  • UC-wide Hosted EH&S Systems
    • Biological Safety System
    • Chemical Inventory System
  • Web Based Reports (EH&S Reporter)

The ERM Help Desk is available to assist with everything related to Enterprise Risk Management and technology:

  • Application support
  • Available training
  • System accounts/access
  • Developing reports
  • Data integration solutions
  • Frequently asked questions
  • New system requests
  • Feedback and suggestions
  • Troubleshooting
  • User tips & tricks