Business Resource Center
University of California
Office of the President
1111 Franklin St., 9th Floor
Oakland, CA 94607-5201
The timeline goal for a transaction is predicated on receipt of a complete & correct documentation package, including required approvals.
A communication outlining missing elements or policy issues will be sent when the transaction cannot be processed by the service goal time.
“Rush” air travel requests include those involving next day travel or limited seat availability.
Counting days
The day the request is submitted is not counted. For example, a travel reimbursement request submitted on Monday will be considered processed timely if it is available to the traveler for approval by Wednesday at 5 pm.
PAN
A Post-Audit Notification (or PAN) is automatically sent by the system to the departmental “non-mandatory” reviewer(s) when a transaction is posted. Upon departmental request, additional recipients can be added.